Boutwell Farms

Overall, I am very disappointed in Boutwell Farms and wish I had seen these reviews prior to placing an order. I spoke with Melissa on the phone personally several times before placing an order. She was always quick to respond by email or phone and pleasant to deal with. I paid the invoice that I was sent promptly because I felt comfortable through our conversations. However, when the date came for the delivery I did not receive a phone call saying it wouldn't happen nor was I able to contact anyone at Boutwell Farms. I attempted to call for 7 days post-scheduled delivery date with no response. My husband called and left a message stating he would take legal action (file a police report in their respective county) if he did not hear from them. We received a phone call back within minutes after that stating that, like previous reviewers, her husband was in the hospital and that I would need to go through Amazon to get my money back. I filed a dispute with Amazon stating that I didn't receive product I had paid for. The representative at Amazon stated that he doesn't like sellers like this because there is no need to get Amazon involved. They can simply log in to Amazon and pull up the transaction and issue an immediate refund. Unfortunately I can't comment on product quality because there was none to be reviewed.

Oh I wish I read these reviews. I placed in order Feb 2012, paid $1,100 and now can't get a hold of them. They are not returning calls or emails. I got another number from the City for Melissa Boutwell. Her number is . I will call the police if they do not resolve this matter. Sounds like a basic scam. DO NOT BUY FROM THEM.

So much potential but I have had the same experience as the other reviewers. Nothing going right and lots of promises. I wanted to support local farmers and was looking forward to better meats. Missing part of the hog and cancelled my deposit on a side of beef due to no communication in person.
Sorry but can not recommend this farm. Would love to find a reliable source if someone has had good experience somewhere?

On Aug 10 I paid for a half hog. When my email of questions on various cuts was ignored I got suspicious. When the initial delivery date was a no show I got mad. E-mails & phone calls are ignored. I filed a claim/dispute with PayPal & will hopefully resolve this. Shame on me for not researching this farm a little more, but I figured if they supplied a restaurant they would act professional.

After speaking with Melissa and feeling really confident about the quality of their product, I placed an order for a whole hog. There was nothing but chaos surrounding the delivery as she was always having some family medical crisis. After getting five boxes of product delivered via two day shipping to FL when it was hot, I had the majority of my order. Imagine my shock when I opened boxes and boxes of pork chops. Barely any roasts, ribs, or anything near what I expected according to cut sheets on other sites. I also did not even get the minimum weight promised. I sent letters, called, and got excuses. Then eventually she figured I would go away and that is fine I will go away, but I will make sure to post everywhere and report them to the BBB and any other organization that will let me report them. I paid a great deal of money for substandard cuts. DO NOT DO BUSINESS WITH THIS FARM.